Mortlake’s same-day drain experts

Emergency Plumbers Mortlake

300+ five-star reviews

Blocked drains in Mortlake cleared fast, 24/7. A real person answers, day or night.

  • Lic #292427C
  • Lifetime Labour Warranty
  • Licensed & Insured — Water + Gas
  • $0 Call-Out Fee
Three licensed local plumbers with their service truck
  • Lic #292427C NSW plumbing licence — fully insured, water and gas
  • Trusted in 300+ Reviews 300+ five-star reviews, earned one honest callout at a time.
  • 15+ Years, Still Local 15+ years' experience, and still the same local team you call.
  • Zero-Cost Call Out $0 Call Out Fee on every visit, any hour we answer.

A real person answers, day or night

Flooding Right Now? A Real Plumber Answers

  • Wondering if it's really worth calling at this hour? It is. Trust the part of you that noticed water where it shouldn't be.
  • Plenty of people talk themselves out of calling and regret it by sunrise. Ring now and we'll tell you honestly how urgent it is.
  • We'll tell you exactly what's wrong and the best way to fix it, and we'll say plainly if it genuinely could have waited, no hard feelings either way.
  • Call (02) 9140 0159. A real person answers, day or night.

What Counts as an Emergency, and What Can Wait

Not every plumbing problem needs a call at 2am, but plenty of people wait too long on ones that do. Here's a straight read on which is which.

Call Right Now

Water pooling somewhere it shouldn't, a pipe that's split open, the unmistakable smell of gas, or your one and only toilet refusing to clear. None of that sits until Monday.

Book It for Today

A hot water system that's stopped altogether, a blocked drain that's clearly getting worse, or a tap that's gone from dripping to running. Same-day attention, not next week's diary.

It Can Probably Wait

A tap that drips but hasn't changed in weeks, or a drain that's sluggish without backing up. Book it in when it suits you, no need for a midnight call.

When in doubt, here's what each situation usually means and what to do about it:

ProblemSignsDo this nowResponse
Stormwater backing upDownpipes surging back, paths sheeting with waterClear what debris you safely can and stay off flooded areasStorm-night urgent, worst-affected homes seen first
Blocked sewer backing upGurgling drains and waste rising in the lowest fixtureStop running water and keep everyone away from the overflowUrgent response, we arrive ready to clear and clean up
Major leak or ceiling bulgeA sagging or stained ceiling, damp carpet, a meter spinning with taps offNever press or pierce a bulging ceiling. Turn the water off at the meter if it's spreadingA bulging ceiling is urgent. Slow damp gets a Same Day Service look
Overflowing toiletThe bowl rising instead of clearing on flushDon't flush again. Turn off the cistern tap at the wallFast response, urgent for a one-toilet home
No hot waterPilot light out, or a tank dripping into its trayLeave a leaking unit alone and give us a callPrioritised by risk, honest timing when you call
The local plumbing crew and fully stocked truck

Fast to your door

Servicing Mortlake and the Suburbs Around It

We service Mortlake with the same fair approach on every visit, whichever suburb you're calling from.

That also means Cabarita, Breakfast Point, Concord and Rhodes, all in the City of Canada Bay, plus Putney just over the river in the City of Ryde.

Local knowledge that matters

The Emergencies We See Most in Mortlake

Mortlake grew as a working-class gasworks village on the Parramatta River before 1940, then was heavily redeveloped from the 1990s with townhouses and riverfront unit blocks. That range of eras means very different pipes fail in very different ways.

Ageing hot water units in the older cottages fail suddenly, a common after-hours emergency for local households. It's one of the jobs we're called out for most, alongside burst pipes and blocked drains.

  • Hot water systems failing overnight in the older cottages
  • Burst or leaking pipes on streets like Tennyson Road and Hilly Street
  • Blocked drains and blocked toilets in the newer riverfront unit blocks
  • Stormwater pressure near Wangal Reserve, the foreshore reserve and nature playground at the end of Hilly Street with deep Wangal Aboriginal heritage
Excavating beside a brick footing for a plumbing repair

How We Work, Day or Night

Whether it's 3pm or 3am, the process doesn't change, and neither does the standard we hold ourselves to.

  • A leaking tap gets the same attention as a burst pipe. Every job we're called to is taken seriously.
  • Small or large, we assess properly before starting. We'll tell you exactly what's wrong and the best way to fix it, regardless of how minor it looks.
  • Pricing stays fair whether the job is big or small. Fair, upfront pricing, no surprises, scaled honestly to what's actually involved.
  • Every job, big or small, meets the same finish standard. Quality Workmanship Guaranteed, no exceptions.

Why Mortlake Locals Choose Our Team

Mortlake's homes range from long-owned cottages to newer riverfront units, with a genuinely mixed set of owners, renters and ages calling us. Whichever describes your place, the same standard applies, no exceptions made for who you are or how long you've lived there.

  • We don't need to shout about it. 300+ five-star reviews do the talking for us.
  • Fair, upfront pricing, no surprises. Said plainly, meant literally, backed by Best Price Guaranteed.
  • Licensed and insured, water and gas. Lic #292427C, checkable any time you like.
  • We don't cut corners. Quality Workmanship Guaranteed, Lifetime Labour Warranty behind it.
Three licensed local plumbers with their service truck

Fair, upfront pricing — no surprises

Honest Pricing, Best Price Guaranteed

  • Not knowing what it'll cost is its own kind of stress. It keeps people standing over a burst pipe doing mental arithmetic instead of calling for help.
  • So we settle the money question early: $0 call-out, then fair, upfront pricing before any work begins. What you approve is what you pay.
  • Once the figure's agreed, you can stop calculating and let us get on with fixing your home.
$0 Call-out fee
Best Price guaranteed
Upfront Price before we start

The price we quote is the price you pay. No exceptions.

What Makes Mortlake's Pipes Vulnerable

Mortlake's riverfront position brings salt air off the Parramatta River into fittings and hot water units that inland suburbs don't have to deal with. Metal corrodes faster here, and it's often the fitting nobody thinks to check that fails first.

Summer adds its own pressure, with cooling demand pushing older hot water systems harder right when salt exposure has already weakened them. It's a combination we see play out again and again on riverfront homes.

Repairing a leaking mixer tap at the sink

Save on your first service

Current specials

$65 off your first service

First time using us? Mention this offer when you book and it comes straight off the upfront price you approve.

$0 call-out fee

It costs nothing to get us to your door, and you approve a fair, upfront price before any work starts.

Call (02) 9140 0159

New here? First-time customers get $65 off your first service, on top of our standard $0 Call Out Fee, one honest way to make that first call easier, whatever the job turns out to be.

What locals tell us

Five-Star Reviews, Earned the Honest Way

300+ five-star reviews

Real jobs, real homes, re-told with permission. Names are first names only.

Mortlake locals leave 300+ five-star reviews for a simple reason: we're straight about what's wrong and what it costs to fix.
No fake urgency, no upsell, no vague scope, just an honest read of the job.
That's what earns a five-star review from someone who was worried about a burst pipe an hour earlier, not a marketing line.
It's the same standard on every job, big or small, whoever's calling and wherever from.

In the community, for the community

Meet Your Local Emergency Team

Our local team works every job hands-on, phones answered by us, not a call centre.

We handle water and gas work ourselves rather than subbing it out, and we answer around the clock.

Most of us grew up around Mortlake and the inner west, so the older cottages and the newer riverfront blocks are familiar territory, not a map.

Licence #292427C is checkable any time you want to look it up.

Checking drainage and plumbing plans on site above the harbour
Three licensed local plumbers with their service truck
Finishing a rainwater tank plumbing connection at a house

Good questions, straight answers

Common Questions, Honest Answers

Still not sure if tonight's problem can wait? Here are the questions we hear most from local homes, answered straight.

How do I know if my problem is an emergency or can wait?

If water's flooding a room, you can smell gas, or your only toilet won't clear, call now. A slow drip or a drain that isn't backing up yet can usually hold until we book a visit in.

Is a blocked sewer my problem or Sydney Water's?

If the blockage sits in your own pipes, it's yours to fix and we can clear it. Sydney Water takes over once the problem is in the mains beyond your boundary, and we'll tell you honestly which side you're on.

Is there anything I should do before the plumber gets here?

Turn off the water at the meter if it's a leak or burst, and stay clear of any ceiling that's sagging with water. For a gas smell, leave the property and call from outside.

I can smell gas at home. What now?

Leave the property straight away and call from outside, never from indoors, without flicking switches or lighting flames on your way out. We treat every gas call-out as urgent.

Do you fix no hot water as an emergency?

Yes, especially if a unit is leaking or you've got no hot water at all. Ageing hot water systems in Mortlake's older cottages tend to fail without warning, so we treat a dead unit the same as any other urgent call.

My toilet is overflowing. What do I do right now?

Stop flushing and turn off the cistern tap at the wall straight away. If it keeps rising, that's urgent, especially in a one-toilet home, so call us immediately rather than waiting it out.

Let’s get it flowing again

Get in Touch, We're Awake

Water's not going to wait for morning, and neither do we. Call (02) 9140 0159 now, day or night, or reach out through our contact page and someone will ring you back soon.

Call Now